The reservation of the ticket ordered and / or additional service is made only after the Agency has received full payment according to the invoice issued to the Client.
Payment is considered received only after it has been credited to the Agency's bank account or received at the cashier's office at the Agency's office.
Refunds or refunds of overpayments if the Client has chosen an alternative service at a lower price than the price of the originally selected service is made as soon as possible, but no later than two (2) working days from the date of receipt of payment to the bank account, or to the Agency's cashier.
Please note that on the day of departure, the Agency, as a rule, does not receive last minute messages from the Tour Operator about flight changes, especially for morning flights.
Information on charter flights appears on airport websites, as a rule, no earlier than 24 hours before departure.